Find Local Haulers

Privacy policy

Last updated: October 23, 2026

This policy covers Find Local Haulers (findlocalhaulers.com) only. HaulHQ's own software has its own policy at haulhq.app/privacy⁠ (opens in a new tab).

Who runs this site

Find Local Haulers is run by HaulHQ LLC. Questions about this policy or your information: hello@findlocalhaulers.com.

Business listings

Each listing is compiled from the business's own public website: its name, phone number, the services and areas it describes, its hours and its address where it publishes them.

The owner of a business can correct its listing by claiming it, or have it removed, after proving they run the business. If you can't do that, email hello@findlocalhaulers.com and a person will review it. When a listing is removed we keep a record that it was removed, so it doesn't come back when we refresh our listings.

We may email a listed business once, at the address it publishes on its own website, to tell it about its listing. Before we send it, we may check that the address can receive mail with an email-verification provider, which is given only the address. Every such email has a one-click unsubscribe. An address that unsubscribes, bounces, complains or can't receive mail is never emailed again, and we keep only a one-way hash of it, not the address.

What we collect when you claim, remove, sign in or add a business

Browsing the directory needs nothing from you. If you claim a listing, remove one, sign in to edit one, or add your business, we keep:

  • The email address you give. To claim or remove a listing by code, we ask for a contact address. To verify by email, it's the address at the business's own website domain that you have the link sent to. We use it to send you that link and a confirmation, and we never show it on the site.
  • The reason you give for a removal, if you choose one.
  • When you add a business: the website, the state and the email address you give. We check the website the way we checked every business on this site: our crawler reads a few of its public pages. We keep what that check found and why it did or didn't pass, and the listing it makes, which isn't shown until you've proved the business is yours and confirmed its details. If it needs a person to look at it, we email you their decision. We also email the details of each business added or waiting (the website, state, your email and the check's result) to our own support inbox. If you don't finish within 7 days, the unfinished listing is deleted; the record of the attempt stays.
  • A masked record of where we sent a code or link, such as ***-***-1234 or ***@yourbusiness.com, and a one-way fingerprint (a hash) of the full number or address, with the time.
  • A key made from your IP address, used only to limit how many codes, and how many website checks, one person can request in a day. It's a hash of your IP address and the date, made with a secret only our server holds, so it changes every day. We don't store your IP address itself.
  • The changes an owner makes to a listing, with the value before and after, so a bad edit can be undone. If an owner changes the listing's phone number, we keep the new number, which is shown on the listing.
  • A street address, if an owner gives one. It's shown on the listing only while the owner has "Show my address on the listing" turned on. Turned off, we keep it privately (with its edit history): it isn't on the listing, in the information the page gives search engines, or anywhere else on the site, and the listing shows no address at all.
  • A logo an owner uploads. We make our own copy of the image and show it on the listing straight away, and we email it to our own support inbox so a person can look at it. It comes off the site when the owner or we remove it.

We never store verification codes. Twilio creates each code and checks it. A code passes through our server only to be checked. Emailed links work once, and we keep only a hash of each one.

Cookies

Our own site sets no cookies while you browse (Google Analytics does: see below). The claim, removal, sign-in and add-your-business steps set these, only on this site, and only for those steps:

  • flh_attempt: Remembers which code you asked for, so the code you type is checked against the right request. It lasts 10 minutes, or until the code step is finished.
  • flh_owner: Keeps an owner signed in to edit their one listing. It holds a random token; we store only a hash of it. It lasts 24 hours, or until you sign out.
  • flh_landline: Remembers what you typed when the number you chose can't receive texts, so a phone call needs one tap. It lasts 10 minutes.
  • flh_add: Remembers the business you're adding and the email you gave, so you can finish the steps. It lasts 7 days, or until the listing is published.

Analytics

We use Google Analytics to measure visits and clicks on this site: which pages are viewed, and which buttons and steps are used (calling a business, visiting its website, Book online, claiming a listing or adding a business).

  • It sets two Google cookies, _ga and _ga_<container-id>, which Google says last 2 years.
  • We send no personal details: no names, phone numbers, email addresses or anything you type into a form. Only the page, and for a click the listing it was on (by its number on this site, not who runs it).
  • To opt out, use Google's Analytics opt-out browser add-on⁠ (opens in a new tab) or block cookies in your browser.

We also count, for each listing, how many times its page is viewed and its Call, Website and Book online buttons are tapped. To avoid counting the same view twice, your browser keeps a note for that day; we don't store anything that identifies you.

There are no advertising cookies and no advertising scripts on this site.

Who processes it for us

  • Twilio sends verification codes by text message or phone call, so it receives the phone number the code goes to.
  • Resend sends our emails (verification links, confirmations and the one email to a listed business), so it receives the address and the message.
  • Supabase hosts our database.
  • Google runs Google Analytics (above), so it receives the pages viewed and the clicks measured, with its cookies.
  • Vercel hosts the site. Like any web host it keeps standard request logs, which include IP addresses and the pages requested.

We use no other services that receive your information. Each one keeps data under its own policies.

What we don't do

  • We don't sell or rent your information.
  • We don't use advertising trackers.
  • We don't send marketing email to anyone who claims, removes, signs in or adds a business. The only emails are the verification link you ask for, the confirmation of what you did and, if a person looks at a business you're adding, their decision.

How long we keep it

  • The verification cookie expires after 10 minutes, and a sign-in after 24 hours. A code can be used for 10 minutes, and an emailed link for 30.
  • The records listed above (the email address, the removal reason, the record of each code or link sent, the daily key, sign-in records, the edit history and the record of each business added or attempted) are the record of who claimed, changed or removed a listing. We haven't set a period after which they're deleted, so assume we keep them until you ask us to delete them.

Your information

To ask what we hold about you, or to have it deleted, email hello@findlocalhaulers.com. A business's owner can also claim or remove its listing.

Changes

If this policy changes, we'll update it here and change the date at the top.